Frequently Asked Questions
Most frequent questions and answers
What size should I choose?
We recommend checking our size guide on each product page for the best fit. If you’re between sizes, we suggest sizing up for a more comfortable fit.
Do you ship internationally?
Yes, 91Label offers international shipping. Shipping times and costs may vary depending on your country.
Are returns free?
Customers are responsible for return shipping costs unless the item received is damaged or incorrect.
What if I receive a damaged or wrong item?
If your item arrives damaged or incorrect, please contact us within 48 hours at service@91label.com and we’ll resolve the issue as quickly as possible.
What payment methods do you accept?
We accept major credit/debit cards and other secure payment methods available at checkout.
Do you restock sold-out items?
Some popular items may be restocked. We recommend signing up for notifications on the product page or checking back regularly.
How long does shipping take?
Orders are typically processed within 1–3 business days. Delivery times vary depending on your location but usually take 5–10 business days.
Can I return or exchange an item?
Yes, we accept returns and exchanges within 30 days of delivery, as long as items are unused, unworn, and in original condition with tags attached.
How do I track my order?
Once your order is shipped, you will receive a tracking number via email so you can follow your delivery.
Can I change or cancel my order?
Orders can only be changed or canceled within a short time after being placed. Please contact us immediately at service@91label.com.
Are your products squat-proof and gym-tested?
Yes, our activewear is designed for performance, comfort, and confidence—perfect for workouts and everyday wear.
How can I contact 91Label?
You can reach us anytime at service@91label.com and we’ll get back to you as soon as possible.